I signed up with Peapod when they came to this area in 2015. On the plus side, they've expanded the delivery hours as their customer base has grown. I was hesitant about letting someone else pick my produce and meat, but over the last nearly three years I have to say I've been more satisfied than not. The biggest frustration (up until this summer, but I'll get to that) is the out of stock items. You can opt into a substitution option with the ability to reject something you don't like on a line item basis. Not all items have substitutes, so sometimes it's time for dinner and I'm scrambling. Over the past eight months or so there has been a great decrease in out of stock items, but there has also been an increase in wrong items sent. Notifying Peapod through their app results in a refund of the price of the item and you get to keep the item. Now that frustration: in the first two years or so, I picked a delivery window and for the most part the driver arrived within that window. Someone from the local dispatch office calls if they are going to be late, but this rarely happened. As they have added customers, it seems they've tried adding more stops and not more trucks and drivers; consequently they miss their delivery window about one out of four times. If that means you can't be there to get your groceries, you have to reschedule as they no longer permit unattended deliveries. The last time this happened I couldn't wait for the driver as I had an appointment and I was referred to the national customer service line. After being on hold for 25 minutes, they rescheduled my delivery and gave me $20 off my order for the inconvenience, which was appreciated. But I would rather have had my groceries delivered within the time frame. In all, I like Peapod, like most of the drivers who come to my house, and am generally satisfied with the range and availability of products. It's free to sign up and if you don't like it, you never have to order again. I really hate shopping and lugging heavy groceries up the stairs, so it's perfect for me.
But show online 24 hours open
They not 24 hours open
Peapod By Giant Food is a US Grocery Or Supermarket based in Pikesville, Maryland. Peapod By Giant Food is located at 3757 Old Ct Rd, Pikesville, MD 21208, USA.
Please contact with Peapod By Giant Food using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Peapod By Giant Food opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.